FREE Shipping on all orders over $59 (contiguous US only).
All orders assigned a tracking number via USPS or other postal carriers
US Standard Shipping (5 - 10 Business Days)
US Express Shipping
2 Business Days in transit, arrives on 3rd day. Contiguous US only. Orders must be received by 1 pm EST to ship same day.
** Express Shipping Currently not Available due to current COVID 19 conditions. We apologize for any inconvenience.
DISCREET Shipping - All of our packages are shipped in plain boxes or bubble packs with the return address marked as SHIPPING DEPARTMENT. It will not indicate the origin or contents unless required for international customs purposes. Our business name, Betty’s Toy Box, is not used anywhere on the outside packaging. Your tracking number will be emailed to you once your order is shipped - usually within 1-2 business days of placing your order.
Shipping times may vary. Typically delivery time is 5-10 business days within continental US.
DISCREET Billing - All orders will appear as "Bettys Ecommerce" on your statement.
MISSING OR LOST PARCELS
Betty's Toy Box is not responsible for the reimbursement, replacement, or re-shipment of parcels that are deemed missing or lost. Each parcel receives a tracking number and you can file a claim through the United States Postal Service at THIS LINK.
Please ensure you have provided us with the correct address. Your address is copied exactly as provided onto your shipping label. Betty's Toy Box is not responsible for misdirected packages as a result or incorrect information being input on the order page. We cannot change or update an address once the item is in transit.
If the carrier does not deliver an order and it is returned to us, we will automatically refund the cost of the item minus the shipping costs. You are free to order a new, replacement order at any time.
International orders - Any duties or customs on international orders will be the responsibility of the receiver.
Please be aware of any laws in your area which could affect the timely delivery of your order. We are not responsible for items that the authorities confiscate. We cannot be held accountable for items that are considered illegal in your place of residence.
In the event of a package being returned due to improper address or inability to deliver, there may be an additional charge to have the package re-shipped.
Betty's Toy Box ships to the following international destinations:
- New Zealand
- United Kingdom