Wicked Sensual Care
is a favorite here at Betty's, with a wide range of lubes, cleaners, and stimulation products that are second to none. That's why we were so thrilled and honored when our Founder Carolyn was chosen as their Retail Superstar for the month of May. You can read her interview below!
Q&A with Carolyn Eagle (she/her)
Founder, Betty’s Toy Box
How did you get into adult retail?
The idea for Betty's was born out of a desire to continue staying home with my kids while doing something I loved and believed in. Over lunch with friends, the idea of an online sex toy store came up and something just clicked in my brain. I was a long time toy user and had a background in both retail and gender studies. Betty's was born on a sunny lunchtime patio in downtown Toronto 8 years ago.
What would you say is your specialty?
Information and education. Betty's carries a wide range of products but we always focus on clear, easy to understand language, product video reviews, and lots of clear product images. So many customers have thanked us for making their shopping experience less intimidating and confusing. My personal specialty is being the face of Betty's. From the very start, I wanted customers to feel at home shopping with us. That's why you will see my face all over our social media and YouTube. I wanted folks to have somebody to identify with when they were asking questions and build that trust with our customers.
What do you like most about your job?
I love that it's not a job. Betty is my baby and completely tied to who I am. I have an amazing staff who help carry that vision forward now. The biggest reward is hearing from customers who we have helped, who have loved shopping with us, and who have come away learning more about their body and desires.
What message do you have for our audience?
Love what you do. It's such a cliché but I have never felt like Betty's was a chore and I get up every day excited to see what's in store for me. I took a leap of faith and gave up a full time career to start an online store but it has paid off in ways I could never imagine.